Privacy Policy

1. Introduction

Thousand Ways ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including TheHospital.in and TheBilling.in (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and contact information
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Professional information (job title, organization, department)
• Communication preferences

2.2 Health Information (TheHospital.in)

For our hospital management system, we may process protected health information (PHI) and other sensitive medical data as necessary to provide our services. We handle all health information in accordance with applicable healthcare privacy laws and regulations.

2.3 Business Information (TheBilling.in)

For our billing platform, we may collect business-related information including financial data, customer information, and transaction details necessary to provide billing and invoicing services.

2.4 Technical Information

We automatically collect certain technical information, including:

• IP address, browser type, and operating system
• Device information and unique device identifiers
• Usage data and analytics (pages visited, time spent, features used)
• Log files and error reports
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, operate, and maintain our Services
• Process transactions and manage billing
• Communicate with you about your account and our Services
• Provide customer support and technical assistance
• Improve and optimize our Services
• Ensure security and prevent fraud
• Comply with legal obligations and regulatory requirements
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services, such as cloud hosting providers, payment processors, and analytics services.

4.2 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with our Services. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze usage patterns and improve our Services
• Provide personalized content and features
• Ensure security and prevent fraud

You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our Services.

7. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your personal information
• Restrict or object to processing
• Data portability
• Withdraw consent (where applicable)

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: